Updated
A cracked screen is the most common repair we see. Here’s what to do before you bring it in.
1. Check it’s safe to use
- Sharp glass: if pieces are loose, cover the screen with clear tape or a screen protector so you don’t cut your fingers.
- A bulging screen can mean a swollen battery underneath. Stop using and charging the phone, and bring it in.
2. Back up now, while it still works
A cracked screen can stop responding without warning. Back up your photos and messages today. See how to back up before a repair.
3. Note what’s wrong
Tell us what you can see: lines, black patches, flickering, or parts of the screen that don’t respond to touch. It helps us quote accurately.
4. Get a quote
Send us the model and fault online, or walk in. Every repair is quoted for your device before any work starts, and you choose genuine or high-quality aftermarket parts.