Last updated
Reserve and collect
- Reserve a device or accessory on its page. There’s no payment online.
- We call or text to confirm we’re holding it. We usually hold a reservation for 48 hours, unless we agree a different time with you.
- Come to the shop at 9 Harefield Road, Nuneaton CV11 4HA, check it over and pay.
Opening hours are Monday to Saturday 9:00 to 17:30, and Sunday 10:00 to 16:00.
Delivery
We deliver within the UK by Royal Mail. Call us on 024 7634 1341 to arrange it. We’ll tell you the delivery options and cost before you pay. Higher-value devices are sent by a tracked and insured service.
When we send an item by Royal Mail, we’re responsible for it until it’s delivered to you. If it’s lost or damaged on the way, we’ll replace it or refund you.
If something arrives damaged
Contact us as soon as possible with photos of the packaging and the item, and we’ll put it right. Your rights are set out in our returns and refunds policy.